Victoria's Secret Reviews
(Rated by 1106 users)
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Are you looking for ways to save money when shopping at Victoria's Secret. Our Victoria's Secret coupon codes can help you do just that! Over 1106 customers have already used our coupons to save an average of $67 with Victoria's Secret discount codes. There are currently 66 coupons available, so now is the perfect time to join in on the savings.
Payment Methods
- Credit/Debit Cards
- PayPal
- Apple Pay
- Afterpay
- Klarna
- Venmo
Payment Methods
- Verified Store VERIFIED
- Free shipping: Orders $50+
- In-store pickup: Ready in 2 hours
- 30-Day Returns
- Gap Good Rewards (4 brands)
Payment Methods
- Tops: $23 - $70
- Bottoms: $27 - $70
- Outerwear: $34 - $70
- Kids: $29 - $75
Today's Best Deals
Overall Rating
5.0
Base on 10 Reviews
Ratings by Feature
Ratings by Feature
- Customer Service5.0
- Price & Quality5.0
- Return Policy4.5
- Shipping & Delivery4.7
- Good Value4.5
Recent Customer Reviews (10)
Rhonda Pitts
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Declan Peacock
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Jázmin Pethô
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Philipp Baecker
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Édith Bureau
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Martin Pásztor
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Daniela Kastner
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Millie Clayton
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Dennis Rogan
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Anna Vogt
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Payment Methods
Accepted Payment Options:
Prices for items on Victoriassecret.com vary widely depending on the type of clothing and promotions available. Typical price ranges include:
Credit/Debit Cards
PayPal
Apple Pay
Afterpay
Klarna
Venmo
Payment Process
- Payments can be made online during the checkout process.
- For Victoria's Secret credit card payments, options include online payments, mail, or phone calls, but in-store payments are not accepted.
Refund Information
Refunds for returns will be processed back to the original payment method used during the purchase.
Victoria's Secret Pros & Cons
Pros
1
Product Variety: Offers a wide range of products including lingerie, activewear, fragrances, and body care items.
2
Comfort and Style: Many customers appreciate the comfort and style of certain products, particularly bras and pajamas, which are often described as soft and luxurious.
3
Sales and Promotions: Frequent sales events provide opportunities for significant discounts, making some items more affordable.
4
Customer Service: Positive experiences reported with customer service representatives who are helpful in resolving issues.
CONS
1
Quality Concerns: There are consistent complaints regarding the declining quality of products, with some items described as poorly made or uncomfortable.
2
Inconsistent Sizing: Issues with sizing accuracy have been noted, leading to dissatisfaction among customers who struggle to find the right fit.
3
Online Order Issues: Many customers report problems with the online ordering process, including canceled orders and difficulties in changing or returning items.
4
Customer Service Challenges: Frustrations expressed over long wait times and unresponsive customer service, particularly regarding order issues.
Victoria's Secret Features and Benefits
Features
Angel Rewards Program
Rewards frequent shoppers. The more you spend, the more benefits you earn.
Birthday Gift
Receive a reward to spend in-store or online at Victoria's Secret or PINK on your birthday.
Credit Card Options
Offers four different credit card options to fit both your style preferences and your credit.
Health and Wellness Benefits
Includes spouse and domestic partner medical coverage, global standards for transgender health care, infertility coverage, egg freezing and storage, no-cost preventative care including mammograms, virtual care, and travel reimbursement up to $4,000 for medical care not available within 100 miles of home.
Savings & Finances
401(k) Savings with Company Match, Annual Retirement Contribution from the Company, Discounted Stock Purchase Program, Health and Dependent Care Flexible Spending Accounts (FSA), Merchandise Discounts, Product/Service Discounts, Tuition Reimbursement, and Commuter Benefits (transit and parking).
Lifestyle Benefits
Paid Time Off, Flexible work model for home office associates (hybrid, remote work opportunities), 9 Paid Company Holidays, Half-days on certain Fridays throughout the year in our home offices, Care.com Assistance Program, Reproductive Health and Family Support, and Childcare Discounts.
Product Variety
Offers a wide range of products including lingerie, activewear, fragrances, and body care items.
Comfort and Style
Many customers appreciate the comfort and style of certain products, particularly bras and pajamas, which are often described as soft and luxurious.
Sales and Promotions
Frequent sales events provide opportunities for significant discounts, making some items more affordable.
Customer Service
Positive experiences reported with customer service representatives who are helpful in resolving issues.
30-day Return Policy
Returns must be made within 30 days of the purchase date with a valid receipt; refunds issued in original form of payment.
Price Adjustments
Allows price adjustments within 14 days of purchase if an item goes on sale, provided it is the same style, color, and size.
Extended Holiday Return Period
Items purchased from November to Christmas Day may be returned until January 23.